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If you are deaf or have a hearing impairment, you can also access our services via a service called Next Generation Text Service.
We are sometimes just the beginning of a journey to recovery, and if you feel you need to speak with someone about your gambling issue more frequently we are also able to signpost to other, specialist agencies who can help longer-term.
When you have done this, it will open a chat window where you and the Adviser can type messages to each other.
This chat window is completely private and secure, and you can request a transcript or links to be sent to you afterwards if you would like.
Freephone numbers do not usually appear on itemised telephone bills.
Please note that if someone else uses the last number redial function on your telephone after you have spoken to us, this will dial us again.