Live chta six free chat thim

Posted by / 10-Apr-2020 08:58

There’s no involvement of third party connections, though an option is available to host chats on WP Live Chat Support’s servers, instead of your own website.Hosting on third party server improves response time and reduces the load on your host server.It helps you become aware of the niggling concerns that customers have about your product or service, and address them quickly.As a bonus, it helps you to run your business as a lean organization by reducing the number of customer service staff and optimizing their services.They can also send out personalized messages based on different criteria.You can customize the chat box to fit with your brand.They can also see the queries even as visitors type them and be ready with a response.

Using this plugin, you can chat to not just one, but to many visitors at the same time.

The plugin monitors chats in real-time allow file sharing and advanced analytics.

The built-in ticketing system ensures 24 x 7 customer support by replacing the chat widget when no operators are available.

Site admins can get a clear picture of your support through the collection of the most important statistics from the last 7 days.

It helps you build and manage your team and assign specific tasks to them.

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