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From branding and customer engagement to pre-programmed responses and routing, we put you in the driver’s seat so you can leverage live chat precisely the way you want.
The easier it is for your live agents to pick up and resolve chats to a successful conclusion, the better they’ll perform and the happier everyone will be – you, your agents, and your customers.
To run a world-class customer experience team, you need day-to-day visibility and meaningful metrics.
No live chat platform makes this possible better than Comm100, because no other platform offers the tools and analytics to keep your team operating optimally.
Here are two of the Put the Comm100 omnichannel customer experience platform everywhere your customers are so they can reach you whenever and wherever they want.
Two of their commercials were submitted to air during the 66th Primetime Emmys but were declined by CBS, allowing them to be posted online as "banned commercials".
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Your customers expect personalized service in every interaction. Comm100 makes it easy for your agents to know who’s who so they can respond with precision and care, making your customers feel welcome and valued.
Configurable pre-chat surveys, deep integrations with CRM and e-commerce systems, and intelligent – and compliant – tracking of current and past behavior make it all possible.